Shipping policy

Free postage anywhere in Australia, on every order, one bauble or ten. We post within Australia only.

Ready-to-go items are posted within 2 business days. Personalised items are posted within 5 business days of you approving your proof (about 3 days for baubles). Busy periods such as Christmas can take longer and we'll let you know.

Everything is sent with Australia Post, tracked. Delivery time after posting is set by Australia Post.

Christmas: order by 10 December for delivery before Christmas anywhere in Australia. Perth metro: we can deliver up to 23 December.

Crystal is carefully packed. If your order arrives damaged, email a photo to eg@sdai.au within 7 days of delivery and we'll replace or refund it.

Questions: eg@sdai.au or 0482 643 971.